Checkpoint support pathways

Start with what you need right now.

Checkpoint helps people identify a practical next step when support feels scattered, complicated, or difficult to reach.

You do not need to know the name of a program or have everything figured out before you begin.

Keep scrolling to choose a support pathway

02 / Choose what you need

You can begin with one need.

Choose the option that feels closest. You can still ask about something different after you connect.

01Resource Hub

Overdose, naloxone, or safer use information

Open the Checkpoint Resource Hub for overdose response instructions, nasal and injectable naloxone guidance, testing information, meetings, and support resources.

Open the Resource Hub
02Direct connection

Detox, treatment, sober living, or relapse risk

Checkpoint can help identify possible options, work through practical barriers, make connections, and help you consider a realistic next step.

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03Practical needs

Housing, food, transportation, or basic needs

Message Checkpoint when you need help sorting through housing, food, transportation, or basic needs options in your area.

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04Family safety

Child or family safety concern

Find crisis contacts and national child safety resources when a child, parent, caregiver, or concerned adult needs guidance.

Child safety resources
05Someone else

I am worried about another person

You can ask questions, share what you are seeing, and get help thinking through a safer way to offer support without carrying everything alone.

Ask Checkpoint
06Start here

I do not know where to start

That is enough information to begin. Send one message with your city or county and the main thing making today difficult.

Start a conversation

You do not have to be ready to quit, enter a program, or explain everything perfectly before asking a question.

Keep scrolling to see how Checkpoint can help

03 / Direct Checkpoint support

Practical support starts with the next step.

Checkpoint provides nonclinical peer support and resource navigation. We treat requests with respect and discretion while staying honest about what we can provide.

What Checkpoint can do

Help make the next step clearer.

  • Listen without judgment
  • Help identify the most urgent practical need
  • Look for detox, treatment, sober living, peer support, or resource options
  • Help work through transportation and other access barriers
  • Coordinate referrals and connections when possible
  • Continue following up when capacity allows

Important limits

Checkpoint is not emergency dispatch.

  • Checkpoint is not a replacement for 911
  • Checkpoint is not a 24/7 crisis line
  • Checkpoint does not provide medical diagnosis or treatment
  • Checkpoint does not provide legal advice
  • Checkpoint cannot guarantee a bed, placement, funding, or transportation
  • Response time depends on current volunteer availability

What happens after you reach out.

01

Share your city or county.

02

Tell us the main thing you need help with.

03

Tell us the safest way and time to respond.

04

We help identify the most realistic next options.

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Keep scrolling for immediate safety contacts

04 / Immediate safety contacts

Use the fastest response when danger is immediate.

Checkpoint messages are not monitored as an emergency service. Use these direct services when waiting for a reply could be unsafe.

Medical emergency or suspected overdose

Call 911 now.

If the person is unresponsive or not breathing normally, call 911, give naloxone if available, provide rescue breathing if you are able, and stay until help arrives.

Suicidal crisis or emotional distress

Call or text 988.

The 988 Suicide and Crisis Lifeline provides free, confidential support by call, text, or online chat at any time.

Possible poisoning or substance exposure

Call Poison Control.

Call 1 800 222 1222 for free, confidential guidance from a poison specialist. Call 911 instead if the person collapses, has a seizure, has trouble breathing, or cannot be awakened.

Child abuse or family safety concern

Call or text Childhelp.

Call or text 1 800 422 4453 to reach the Childhelp National Child Abuse Hotline for support, safety planning, and help understanding reporting options.

911, 988, Poison Control, and Childhelp are independent services and are not operated by Checkpoint Initiative.

Not in immediate danger? One sentence is enough to begin: “I need help, and I am in this city or county.”

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